Shipping policy

INTERNATIONAL SHIPPING
Paitime.com ships worldwide which cover North and South America, Europe, Asia, Africa, Australia, and more. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.

EUROPEAN UNION (EU) — SHIPPING EXPANSION IN PROGRESS
We are actively working to expand our shipping coverage to European Union countries. If you are located in an EU country, please contact us at jieqiongshao1@gmail.com to inquire about availability for your specific location, or check back soon as we continue to grow our international shipping network. EU countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Paitime partners with major international shipping companies like DHL, UPS, FedEx, and EMS to offer the following shipping methods:

PROCESSING TIME
We immediately put your order into process soon after we receive an order from your end so that we dispatch orders within 24 hours. In some circumstances, shipping time can be affected due to public holidays, bad weather, and some unavoidable reason. Paitime ships all packages from our warehouse in China.

CHANGE ADDRESS AFTER ORDER PLACED
Paitime offers a hassle-free express checkout process where no signup is required where you add your favorite items into the cart and make transactions with PayPal which is the easiest and 100% secure payment method. When payment is done PayPal will redirect you to the site where you will find the option "Change Shipping Address" where you can change your shipping address.

You can also write to us at jieqiongshao1@gmail.com

CHANGE ADDRESS AFTER SHIPMENT SENT
Please check your shipping address carefully if you find it incorrect please inform us instantly via email before your order shipment. Once your order is out for shipment we are unable to make any changes or modifications to an order.

SHIPMENT EMAIL
Once your order has shipped, you will receive an email that will contain tracking no and carrier service provider. You can check your order status by sign-in on the site as well. When you place an order without signing up our system automatically creates your account and you receive your account detail (login id & password) at the bottom of into order confirmation email so you can simply log in to your account.

TRACK AN ORDER
After shipped order, we send you a shipment email on your email id with tracking no if you wish to view tracking status you can use our "TRACK ORDER" option which is available at the bottom of the site where you just need to enter your order no and your email id to check your order status. We would like to mention here tracking status will appear after 48-72 hours of your order shipment.

PLACE YOUR ORDER
When you see an item you like, click on the right-hand side "Add to Cart" and continue shopping until you are ready to finish your shopping. Thereafter, click on the "View Cart", located at the top right section of the screen where you can see the items you added. Click "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Checkout with Paypal" to complete your transaction.

PAYMENT METHODS
All prices are available in USD, AUD, GBP, CAD, EUR, NZD, SGD, CHF, SEK, NOK, DKK.

We accept PayPal as the payment method.

PayPal: It is an easy, safe, and secure payment method in the world.
We request you please provide your contact no during transactions it will help the shipping company to contact you if you are not available at your address.

DUTIES AND TAXES
Orders, shipped via Standard or Economy, can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

If you need further detail please write to us at jieqiongshao1@gmail.com